We ship everything via our fulfilment partner in Northampton, England.

This depends on where you are located and which shipping option you chose:

• International Tracked / Signed
  • Your order will initially ship via either Norsk, Royal Mail or DHL economy, once your order reaches your country it'll be passed to your national postal service. For example in the US this will be USPS.
• International Priority
  • Your order will ship with either DHL Express or Fedex
• Within the UK
  • Royal mail

This depends on where you are located and which shipping option you chose.

• International Tracked / Signed
  • The average is 7 working days. Please note this is an average, if you order during peak periods (Christmas/Black Friday) it will take longer. If you need your order by a deadline please choose international priority.
• International Priority
  • Usually within 1 - 3 days.
• Within the UK
  • 1-2 days

Please note there are currently heavy shipping delays with our international tracked / signed service.

Yes! All our products come with a quick start guide to guide you through setup and features. If you experience an issue please see here https://maltronics.com/pages/help

We are not aware of any country where our products are illegal by nature. However if you intend to use our products on computer systems you do not have permission to interfere with then you are crossing an ethical line, this may also be a legal line.

Please consult your country's laws before ordering. A tool can be used for good or for harm - only do good.

We're sorry about that, please see the documentation specific to your product http://docs.maltronics.com/

If you're still stuck, shoot us an email at support@maltronics.com and we'll aim to get back to you within 24 hours.

Of course, if you change your mind about your order before it has shipped please let us know ASAP, so we can cancel or amend it. If your product has already shipped you have 14 days after receiving your item to return it (the item must be returned in it's original packaging and unused).

We will accept returns for faulty products even if 14 days have elapsed from the date you received your product.

Yes, we're a registered business in the United Kingdom and have been since March 2017, our business registration number is 10650749

You can use the contact form below or email us at support@maltronics.com Our mailing address is: